In case that you have any problems with Pavtube HD Video Converter for Mac software, feel free to send emails to videomacsupport@pavtube.com for help. Our support team is always ready to help you out.
To ensure your issues be processed more effectively, please include the following information in your email.
1) Your order number
2) The error message and log records
3) Product name and its version number
4) The operation system information the computer you are using
5) Detailed description about the issues you encounter
Before reporting the problems, please
* Follow Help menu -> Update to upgrade your software to the latest version (update is free of charge).
For more information, you can visit http://www.multipelife.com/support.
